Privacy Statement, Medvice

25 april 2019

Your privacy is of utmost importance for Medvice Enterprises B.V. As such, we adhere to the Dutch privacy law, which means that your data is safe with us and that we always use it properly. In this privacy statement we explain what we do with information that we learn about you while using the website Medvice.io. If you have any questions or want to know exactly what we keep about you, please contact Medvice Enterprises B.V.
 

Statistics and Profiling
We keep statistics about the use of our website, but this is always done anonymously. We use these statistics to improve our website, for example to show only relevant information. We can combine your personal data to learn more about you. Of course, we will respect your privacy at all times. If you do not want this, you can always report this to us. For this we use your telephone number, e-mail address, IP address and name and address details. We do this based on your permission. We keep this information for one year.
 

Contact Form
With the contact form you can ask us questions or make requests. For this we use your e-mail address, IP address, telephone number and name and address details. We do this with your permission and keep this information until we are sure that you are satisfied with our response and six months thereafter. This way we can easily access the information for follow-up questions. Additionally, we can thus train and improve our customer service.
 

Location data
Sometimes it is necessary for our website Medvice.io to find out where you are. We will then ask separately if we are allowed to know your location and only if you give permission will we receive this information. For this service we use the navigation and location software on your phone, tablet or computer. We have no control over what the makers of this software (such as Google Maps) do with it. As such, always read their privacy statements.


Disclosure to other companies or institutions
With the exception of the aforementioned partners, we will under no circumstances give your personal data to other companies or institutions, unless we are legally obliged to do so (for example if the police requires this in the event of a suspicion of a crime).

Our website includes social media buttons. The administrators of these services use this to collect your personal data. 

Cookies
Our website uses cookies. Cookies are small files in which we can store information so that you do not have to enter it every time. But we can also see that you are visiting us again.

When you visit our website for the first time, we show a notification with an explanation about cookies. We will hereby ask for your consent for the use of these cookies.

You can disable the placement of cookies via your browser, but some things on our website will no longer work properly.

We have made agreements with other companies that place cookies about the use of cookies. However, we do not have full control over what they do with the cookies themselves. So read their privacy statements as well.​​​​​​​

Security
Security of personal data is very important to us. To protect your privacy, we take the following measures:

  • Access to personal data is protected with a username and password
  • We use secure connections (Secure Sockets Layer or SSL) with which all information between you and our website is protected when you enter personal data
  • We keep logs of all requests for personal data
     

Changes to this privacy statement
When our website changes, will also adjust the privacy statement. As such, always pay attention to the date above and check regularly for new versions. We will also do our best to announce any changes separately.
 

View, change and delete your data
If you have any questions or want to know what personal data we have about you, you can always contact us. See the contact details below.

You have the following rights:

  • receive an explanation of what personal data we have and what we do with it
  • access to the exact personal data we have
  • having errors corrected
  • having outdated personal data removed
  • withdrawal of consent
  • object to a particular use

Make sure that you always clearly indicate who you are, so that we can be sure that we do not modify or delete data from the wrong person.
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To file a complaint
If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority.